Deeper Foundations - Program Agreement

Updated March 2025.

This Agreement is entered into by and between: Jessica Lackey LLC (“the Coach”) and Client (“the Client”) whereby the Coach agrees to provide training and coaching via the Deeper Foundations Program (“The Program”) The term “Coach” includes Jessica Lackey LLC and any/all team members who provide services within the Program.


1) Coach-Client Relationship

The Client is solely responsible for creating and implementing his/her own results, decisions, and actions. The Coach is not liable or responsible for any actions or inactions (direct or indirect) that the Client takes as a result of participating in the Program.
The Coach does not guarantee specific outcomes (financial or otherwise) for the Client solely as a result of the Client participating in the Program. The Coach will provide education, training, tools, and personalized guidance to the Client, but implementing these learnings is the sole responsibility of the Client.
The Client acknowledges that coaching/training/learning in the Program does not constitute or substitute for legal, financial, tax, or insurance advice, or any other advice from a licensed professional outside the coaching industry.
The Client acknowledges that, while sensitive/personal topics may be discussed, coaching does not constitute or substitute for therapy, counseling, or mental health treatment of any kind.


2) Program Agreement

The Client agrees to participate in a Six Month (6-month) Program. There is no month-to-month option. By entering into this agreement, you are committing to the Program fees, even if you abandon the Program.

Program cancellation requests will be honored for any requests received in writing within the first 30 days of the program. Billing will be cancelled or the fee less the first month's payment will be refunded, and participant will be removed from the program.

The Program includes:

Access to all calls and events scheduled in the community
A robust course library
Access to private Circle Community
Monthly 30-minute 1:1

The Program does not include:

Additional one-on-one calls, e-mail, phone or text access to Jessica Lackey. All communications take place via Circle.
Any number of guaranteed leads or referrals for your business

3) Schedule and Fees

The Program is for 6 months, starting on the date of purchase.

The total fee for the program is $3000.

If the Client selects the payment plan, the payments will be deducted automatically from the card on file every 30 days for 5 consecutive months, with the first payment due upon checkout. If the card on file is declined during the payment plan, the Coach’s team will notify the Client of the issue via e-mail. Client has three (3) business days to provide a valid card before Program is suspended (and any Program activities missed due to failed payment is forfeited by the Client during that time).

Jessica Lackey LLC does not issue refunds of previously settled funds for services rendered.

4) Program Policies

Clients are welcome to participate in any/all activities available in the Program (Zoom calls, courses, and online conversation). There is no limit to the amount of activities each Client participates in.
All activities, events, and online forums are for Clients only. Clients may not share login information for Circle with any other parties, nor may they bring non-Clients to events.
The following types of communication are directly prohibited in the Program, and will be grounds for immediate removal with no refund:
Hate speech or politically divisive topics
Direct solicitation or overt sales
Sexual advances
Disparaging/judgmental comments with the intent to harm or defame (toward Clients or non-Clients).
Sensitive data about another person or company (financials, addresses, etc.)
Spamming (constant posting or direct messaging of another Client).
Distribution of training materials inside the Program to non-Clients.
Any other communications the Coach deems disruptive or harmful to the community


5) Confidentiality and Disclosure Policies

The Program is a safe space of trusted communication. The Coach and team will foster an environment of confidentiality and will immediately remove Clients who are found to be sharing sensitive, private Client conversations with non-Clients. However, this agreement and Program do not constitute a legal Non-Disclosure agreement. It’s the responsibility of the Client to keep legally sensitive data (trade secrets, sensitive financial data, intellectual property of other entities) out of the Program. The Coach and team are not liable for legal confidentiality breaches that take place in the Program (Example: A Client sharing their employers trade secrets with the group).

The Client agrees to keep all conversations that occur within the Program strictly confidential. Sharing another Client’s sensitive information (Example: intention to quit their job) outside the Program is grounds for immediate removal from the Program and potential legal recourse.

6) Ownership of Written Materials

All materials, workbooks, exercises, and documentation included in the Program are the intellectual property of Jessica Lackey LLC. The Client does not have ownership of this information, which is protected by federal copyright laws. These documents and materials are not permitted to be shared publicly or sold without the expressed permission of Jessica Lackey LLC. They may be shared with trusted friends and family, for the purpose of the Client getting supported on their journey, ensuring there is no intent to sell or redistribute.

7) Cancellation/Missed Session Policy

The Client will attend the Program activities at their discretion and within their availability. Clients will be required to RSVP to events and are not required to notify the Coach and team if they cannot attend. Clients are responsible for the full Program fees, even if they elect not to attend events.

8) Record Retention Policy

The Client acknowledges that the Coach has disclosed his/her record retention policy with respect to documents, information and data acquired or shared during the term of the Coach-Client relationship. Such records will be maintained by the Coach in a format of the Coach’s choice (print or digital/electronic) for a period of not less than 5 years.

9) Early Closure

This Agreement is a commitment to a full 6-month Program. Clients may not end their contract or payments before the 6-month term, and no refunds will be issued of previously settled funds.

If the Coach, in her sole discretion, feels that the Client is disruptive or detrimental to the community, The Coach may elect to end the contract early and release the Client from the Program. If the Client is released for direct violation of community policies, the Client will not be issued a refund and will still be responsible for the full payment.

Jessica Lackey LLC does not issue refunds of previously settled funds. Any payment not made when due will be turned over to a collection agency within 30 days of payment not being received.

10) Limited Liability

Except as expressly provided in this Agreement, the Coach makes no guarantees, representations or warranties of any kind or nature, express or implied with respect to the coaching services negotiated, agreed upon and rendered. In no event shall the Coach be liable to the Client for any indirect, consequential or special damages. Notwithstanding any damages that the Client may incur, the Coach’s entire liability under this Agreement, and the Client’s exclusive remedy, shall be limited to the amount actually paid by the Client to the Coach under this Agreement for all services rendered through and including the termination date.

11) Entire Agreement

This document reflects the entire agreement between the Coach and the Client and reflects a complete understanding of the parties with respect to the subject matter. This Agreement supersedes all prior written and oral representations. The Agreement may not be amended, altered or supplemented except in writing signed by both the Coach and the Client.

12) Dispute Resolution If a dispute arises out of this Agreement that cannot be resolved by mutual consent, the Client and Coach agree to attempt to mediate in good faith for up to 30 days after notice given. If the dispute is not so resolved, and in the event of legal action, the prevailing party shall be entitled to recover attorney’s fees and court costs from the other party.

13) Severability

If any provision of this Agreement shall be held to be invalid or unenforceable for any reason, the remaining provisions shall continue to be valid and enforceable. If the Court finds that any provision of this Agreement is invalid or unenforceable, but that by limiting such provision it would become valid and enforceable, then such provision shall be deemed to be written, construed, and enforced as so limited.

14) Waiver

The failure of either party to enforce any provision of this Agreement shall not be construed as a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement.

15) Applicable Law

This Agreement shall be governed and construed in accordance with the laws of the State of North Carolina, without giving effect to any conflicts of laws provisions.



16) Binding Effect

This Agreement shall be binding upon the parties hereto and their respective successors and permissible assigns.